Live Chat makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.
Analytics plays a huge role in customer service. It sheds light on customer satisfaction, agent performance and helps identify problems before they escalate. Better numbers and quality reports lets you measure successes and stay on target. Every day we listen to user feedback, to learn more about the features we should be focusing on. Feel free to chat with us at any time to discuss your specific live chat needs.
What you can do with live chat?
- Monitor website visitors in real time
- Answer chats from your Mobile Device
- Proactively engage visitors with Triggers
- Customize your Visitor Widget to suit your site
- Localize greetings and messages in your Language
- Respond quickly with Predefined Shortcuts
- Integrate with Wordpress, Joomla, Magento, etc..
- ...and much much more.